Due to the nature of our products and for health and safety reasons, we have a strict no refunds or returns policy.
Please read the following terms carefully:

  • 1. No Refunds

    Once a purchase is made, it is considered final. We do not offer refunds for any of our supplement products under any circumstances.

  • 2. No Returns

    We do not accept returns for any opened or unopened products. This policy helps ensure the quality and safety of our products for all customers.

  • 3. Product Description and Details

    Please ensure that you read all product descriptions and details carefully before making a purchase. If you have any questions or concerns about a product, contact our customer service team before buying at answers@instriv.com or 570-935-0550.

  • 4. Damaged or Defective Items

    In the unlikely event that you receive a damaged or defective item, please contact our customer service team within 3 days of receiving your order. We will work with you to resolve the issue by providing a replacement or other suitable solution.

  • 5. Contact Information

    For any questions or concerns, please reach out to our customer service team at answers@instriv.com or 570-935-0550. We are here to assist you.